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How do I change or cancel my order?

Changing your address? Head over to our Address Changes article.
Has your order already shipped? Click here for more information.

If you need to make a change to an order you placed within the last 2 hours, please cancel your order and replace it following the steps below:

  • Go to the bottom part of your confirmation email and click on 'Change or cancel your order'.
  • Select the reason for your cancelation and click on 'Cancel Order'. 
  • You will then be issued a refund of the total price to your original payment method. 
  • Place a new order with the right stuff!

Check out the gif below to see the process with your own eyes.

cancelordertool_en-us.gif

If it’s been more than 2 hours since you placed your order, it’s likely already in production with the independent 3rd-party printer. But don’t worry, you can still use the button below to contact us. This is how it’ll go: 

  • We’ll contact the independent 3rd-party printer and ask them to cancel your existing order.
  • We’ll give you a voucher with the full value of the canceled order. 

Place a new order with the right stuff!

Submit an Order Change
We are not able to cancel an order after it has been shipped.
While we will attempt to process a partial order cancelation requests, we are not always able to do so, in which case we will cancel your entire order.
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