How can I fix a problem with the website?

Many things can interfere with a smooth experience on the Redbubble marketplace, from issues with your computer or local network to your internet service provider. If you’re having trouble using the site, try the following:

  • Ensure you're using a web browser that best supports Redbubble.com
  • Refresh or restart your browser
  • Try using a private or incognito window
    • Click the browser logo you're using to get steps on how to open a private window
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  • Log out of Redbubble and log back in
    • On Redbubble.com, click the Account icon and then Logout
    • Click Yes, I'm sure
    • Then in the upper right corner, click Login
  • Clear your browser's cache & cookies
    • Click the browser logo you're using to get steps on how to clear your cache & cookies
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  • Update your browser to the most recent version and try again
  • Ensure you have javascript enabled
    • Click the browser logo you're using to get steps on how to enable javascript
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  • Temporarily switch off any firewalls and antivirus software and try again. If this works, look to add http://redbubble.com/ to any trusted or safe site list
  • If you are using a work computer or other networked computer, speak to your network administrator about any filters or settings which might be affecting your use of Redbubble
  • Shut down your device and turn it back on
  • Try using Redbubble.com on a different device

 Please note:

If you are an independent artist, the mobile app doesn't support uploading artwork or managing your portfolio. To avoid unsuccessful uploads, using the website on your desktop is best.