Many things can interfere with a smooth experience on the Redbubble marketplace, from issues with your computer or local network to your internet service provider. If you’re having trouble using the site, try the following:
- Ensure you're using a web browser that best supports Redbubble.com
- Refresh or restart your browser
- Try using a private or incognito window
- Click the browser logo you're using to get steps on how to open a private window
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- Log out of Redbubble and log back in
- On Redbubble.com, click the Account icon and then Logout
- Click Yes, I'm sure
- Then in the upper right corner, click Login
- Click the browser logo you're using to get steps on how to clear your cache & cookies
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- Update your browser to the most recent version and try again
- Ensure you have javascript enabled
- Click the browser logo you're using to get steps on how to enable javascript
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- Temporarily switch off any firewalls and antivirus software and try again. If this works, look to add http://redbubble.com/ to any trusted or safe site list
- If you are using a work computer or other networked computer, speak to your network administrator about any filters or settings which might be affecting your use of Redbubble
- Shut down your device and turn it back on
- Try using Redbubble.com on a different device
Please note:
If you are an independent artist, the mobile app doesn't support uploading artwork or managing your portfolio. To avoid unsuccessful uploads, using the website on your desktop is best.