Want to check on your order status? Clicking the button below will give you some neat order details like:
- Estimated Delivery Date
- Tracking information (if applicable)
- What items are in production or have shipped
If you’ve got questions or concerns, it will also let you know when and how to contact our Customer Experience Team.
I paid through SEPA or SOFORT and my order hasn't arrived yet.
SEPA and SOFORT payments require authorization from your bank and can take up to 14 business days to process. The 3rd party printers with whom we work cannot begin printing until payment is approved.
How much is shipping?
Once you’ve clicked through to Secure Checkout, you can enter your delivery address and choose a shipping method. Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.
We rely on a global network of shipping services (UPS, FedEx, DHL) as well as local postal services (USPS) to get your order to your doorstep as soon as possible. For this reason, tracking is not always available.
If your order is being sent by a trackable service, these details will be included on your orders page as well as on the shipping email we send you.
Do you deliver to APO, FPO and DPO addresses?
Yes; however, due to the nature of these services, it may take more than 45 business days to receive your order. If possible, we recommend using a civilian address.
Where does my order ship from?
Each of the 3rd party printers in our global network manufactures specific products and services particular parts of the world. We ensure your goodies will be printed in the most convenient location for your delivery address, ensuring fast and affordable shipping services!