To verify your details and allow Redbubble to meet legal reporting and compliance requirements, Redbubble is partnering with Stripe, which specializes in identity verification. For more information about the rules in your region, see the requirements below.
Let’s make sure your shop meets those requirements!
Keep in mind
The information you provide to Stripe will only be used for verification purposes and will not be used for your Artist payments. Even if you choose a different currency while going through this verification process, only the currency selected in your Redbubble account will be used for your Artist payments.
Be sure to keep your payment details up to date in your Account Settings on Redbubble.
What to know before you start
The information you need to verify will depend on where you’re located and if you’re an individual or a business.
This is a two-part process.
- You will start on Redbubble by selecting your country
- If you’re outside of the US, you may also be asked for your business type (individual or company) and tax identification number (this would also be your National Insurance Number, or Social Insurance Number, depending on your country.)
- You will then be redirected to Stripe to complete the rest of the process using the guidance below
US INFORM Act
Heads up! If you are in the US, some of your details will be visible on your Redbubble shop.- Individual seller: Your shop name, state and country, and links to your social media
- Company seller: Your shop name, company address, and company phone number
Stripe Verification
Keep in mind that you can’t edit your name or residential address once you're enrolled in the verification process. However, you can change your postal address at any time.
The requested information is a requirement by Stripe to verify your identity. However, only the necessary details will be used to meet legal reporting and compliance requirements.
- Let’s get started
- Use a valid mobile number to verify the account
- Input your email address
- Note: If you have already completed this process through Stripe with another company, you can still use the same email address. You will still need to enter your information since this is specific to Redbubble.
- Verify your phone number
- Enter the code you receive to the mobile number you entered
- Verify your personal details
- Legal name
- Date of birth
- Home address
- Phone number
- Business details
- We suggest selecting “Clothing and accessories” from the “Industry” dropdown
- Add your website or shop URL
- Add an account for payouts
- Remember, this information will only be used for verification purposes and not to process payments. This is just how Stripe titled their page.
- Review and submit
- You will see “Information required” under the “Personal details” section
- Click Edit
- Click Upload document (see below for accepted documents)
- This is a Stripe requirement to verify your identity
- Click Agree and submit
- Let’s get started
- Use a valid mobile number to verify the account
- Input your email address
- Note: If you have already completed this process through Stripe with another company, you can still use the same email address. You will still need to enter your information since this is specific to Redbubble.
- Verify your phone number
- Enter the code you receive to the mobile number you entered
- About your business
- Select type of business
- Verify your personal details
- Legal name
- Date of birth
- Home address
- Phone number
- Social Security number
- ID verification
- Click Upload document (see below for accepted documents)
- This is requirement to comply with the INFORM Act
- Business details
- We suggest selecting “Clothing and accessories” from the “Industry” dropdown
- Add your website or shop URL
- Select an account for payouts
- Remember, this information will only be used for verification purposes and not to process payments. This is just how Stripe titled their page.
- Review and submit
- “Descriptor shown on customer statements” will not be used for payment statements, invoices, or customer receipts. However, to comply with the INFORM Act, your website may be displayed as part of your contact information on your shop profile.
- Click Agree and submit
Requirements and accepted documents
Legal rules
If you make $5,000 and have 200 transactions, you will need to verify the following details through Stripe:
|
Legal Name |
Business name |
|
Address |
Banking information |
|
Tax ID |
|
|
Govt. issued ID |
Phone number |
| Accepted documents (if needed) | |
|---|---|
| Passport |
Border crossing card |
| Passport card | Child ID card |
| Driver license | NYC card |
| State issued ID card | U.S. visa card |
|
Resident permit ID / U.S. Green Card |
|
Legal rules
If you make 2.000 € or have 30 transactions, you will need to verify the following details through Stripe:
|
Legal Name |
Business registration number (if relevant) |
| Address | VAT number (if relevant) |
| Tax ID | Bank account number |
| Date of birth | Country of tax residency |
Accepted documents (if needed)
It varies depending on the country, but a passport is always accepted. Check out Stripe's website to get more specific details on the accepted documents for your country.
Legal rules
If you make $2,000 and have 30 transactions, you will need to verify the following details through Stripe:
|
Legal name |
Business name (if applicable) |
| Address | FEIN (if US) |
| Date of birth | Business Number (if CA) |
| Accepted documents (if needed) | |
|---|---|
|
Passport |
Birth certificate |
| Driver’s licence | Marriage certificate |
| Certificate of Indian Status card | Permanent Resident card |
| Provincial or territorial issued photo identity cards | |
Legal rules
If you make £2,000 or have 30 transactions, you will need to verify the following details through Stripe:
|
Legal Name |
Date of birth |
| Address | Legal Business name (if relevant) |
| Tax ID | Business or company registration number |
| Accepted documents (if needed) | |
|---|---|
|
Passport |
Citizen Card |
| Driver license | Electoral ID |
| Resident permit | |
You can use the Edit details at the top of the “Edit Payment Details” page of your Account Settings:
- If you can’t finish the verification process in one session
- To return to Stripe if they can’t verify your details
- You will see a notification for the section that has an issue on the “Review and submit” page
Let us know if you run into any issues or need to update your address after it’s verified. We’re here to help. Click this button and then “Other” to submit a request.
Privacy
If you are in the US, please note that some of your details will be publicly available as required by the INFORM Act, see the section above.
Any new information you share with Stripe to verify your details will be stored by Stripe. Check out Stripe’s Privacy Center for more information on how they store and use data.
Redbubble will only access the information collected by Stripe to meet reporting and compliance requirements and update the residential address in your Redbubble account. In addition, we will collect and store the business type (individual, company) and the Tax ID for artists based in Canada, the EU and UK. Tax IDs in these jurisdictions will be encrypted and stored in our systems. Learn more about our Privacy Policy.