This is what you need to do to get paid in December's payout

Our annual payout month is coming up and we want to make sure you get your hard-earned funds! Please read carefully through the following list to ensure you receive your December payment.


 

What is the December annual payout?

The annual payout is a pay run that is processed once a year in December and includes not only the independent artists that have surpassed the Payment Threshold, but also those artists that have earned at least 2 EUR/CAD/USD/GBP/AUD but have not reached the Payment Threshold. 

When will I be paid?

Each month we start processing payments on the 15th. It takes a couple of days for us to process all the payments then these are transferred to your bank or PayPal account. This means payments usually start landing in accounts from around the 17th of the month.

In December, over six times the amount of artists are paid in the yearly pay run, so the process takes some extra time.

It will take approximately 2-3 days for all payments to be processed by Redbubble. PayPal payments are the quickest, so once we’ve processed your payment at our end, your payment should be in your PayPal account almost instantly.

If you are paid via bank transfer, the payment can take an additional few days to land in your account. This year the 15th falls on a Wednesday and we have a weekend in between so some bank payments may not reach accounts until the middle of the following week.

We know how important those extra funds are at this time of year so we are pulling out all the stops to make sure you’re paid as quickly as possible.

Where do I go to make sure my payment details are correct?

You’ll find your payment details page here. You can always access this page by clicking ‘Account Settings’ from your dropdown menu and then clicking ‘Edit Payment Details’ under Account Settings. Check out the gif below!

paymentdetails_en-us.gif

How do I verify my Paypal account?

We walk you through the process right over here. If you’re still unable to verify your Paypal account after following those steps, please make sure to contact Paypal Support and ask what information they need in order to verify your account. 

How do I make sure my bank account details are correct?

The easiest way to review your bank details is to review your recent bank statement and double-check your account numbers. Re-enter them if necessary.

What if I’m set up to be paid by check?

Checks are no longer offered as of 2015. Please review the payment methods available for your currency and update your payment method to bank deposit or Paypal as soon as possible. 

Why am I not being paid this cycle?

All payments will be processed above 2 EUR/CAD/USD/GBP/AUD. To learn more about the Payment Threshold, please check out this article.

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