Our annual payout will start to process on December 19 and we want to make sure you get your hard-earned funds!
There was a technical issue with processing ACH/bank transfers during the annual payout. This issue is now fixed and these payments will continue to process on Dec 29. You should see these funds in your account within 2 business days.
Keep in mind, most banks don't process transfers on weekends or holidays.
Here are some frequently asked questions about the annual payout.
The annual payout is a pay run that is processed once a year in December. It includes independent artists that have met the Payment Threshold, and artists that have earned at least 2 EUR/CAD/USD/GBP/AUD but have not reached the Payment Threshold.
This year the annual payments will start processing on the 19th. It takes a couple of days for us to process all the payments then these are transferred to your bank or PayPal account. This means payments usually start landing in accounts from around the 21st of the month. In December, over six times the amount of artists are paid in the yearly pay run, so the process takes some extra time.
It will take approximately 2-3 days for all payments to be processed by Redbubble. PayPal payments are the quickest, so once we’ve processed your payment at our end, your payment should be in your PayPal account almost instantly.
If you are paid via bank transfer, the payment can take an additional few days to land in your account. This year the 15th falls on a Thursday, and we have a weekend in between, so some bank payments may not reach accounts until the middle of the following week.
We know how important those extra funds are at this time of year, so we are pulling out all the stops to make sure you’re paid as quickly as possible.
You’ll find your payment details page here. You can always access this page by clicking Account Settings from your dropdown menu and then clicking Edit Payment Details.
The easiest way to review your bank details is to review your recent bank statement and double-check your account numbers. Re-enter them if necessary.