Sorry, our help centre doesn't currently work in browsers set to 'private mode', please disable and reload the page to continue.
We're introducing new, exciting changes to the Artist Shop! Check out all the details here.
We appreciate your patience while there are delays in printing and shipping at many third-party printers due to COVID-19 restrictions.
Please refer to your order status for the most up to date information.

What is the return policy for masks?

We want you to be completely satisfied with your order, but due to the nature of this product, masks can only be returned within 14 days of receipt. If you’d like to request a return, a representative from our Customer Success team will be happy to help you.

If you are purchasing a large number of masks (50+), we ask you to submit a Bulk Order inquiry. From there, we’ll have you purchase a sample to evaluate the quality of the product and print before committing to the final purchase with additional discounts.

For order quantities less than 50 masks, there is a bundle discount of 20% off when you buy four or more masks.

Was this article helpful?