What is the return policy for masks?

We want you to be completely satisfied with your order, but due to the nature of this product, masks can only be returned within 14 days of receipt. If you’d like to request a return, a representative from our Customer Success team will be happy to help you.

If you are purchasing a large number of masks (100+), we ask you to submit a Bulk Order inquiry. From there, we’ll have you purchase a sample to evaluate the quality of the product and print before committing to the final purchase with additional discounts.

For order quantities less than 100 masks, there is a bundle discount of 20% off when you buy four or more masks.

Masks continue to be extremely popular, so orders exceeding 100 units will take 3-4 weeks to fulfill for Flat Masks, 4-6 weeks for Fitted Masks, and 2-3 weeks for Kids Masks.