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Why are my sales still pending?

As a result of the local “Shelter in Place” ordinances for some printers and the high demand for some products like masks, fulfillers' regular operations have been disrupted, which is affecting production times. 

As the sales of a product are not made payable until it ships, those earnings will remain in pending status and not change to "to be paid" until the corresponding product ships.

Please be aware that you will only receive the manufacturing invoice once the product has shipped and your earnings will be included in the pay cycle based on the shipping date and not the sale date. 

You can keep an eye on your sales history for all of your sales’ shipment status.

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