So, you received an email that says one of your works has been suspended. There’s no need to panic just yet.
If you created a listing offering a product for sale, and your listing title, tags, or description contains certain keywords, our automated system may identify it for review. Don’t worry, this just means that the listing you created has been hidden from public view and no one can purchase your product.
This is usually temporary and you’ll receive another notice with the outcome.
Works may be suspended for the following reasons:
ARTIST PARTNERSHIP REVIEW
If you’ve submitted your work for one of our Current Brand Partnerships, congrats! Your work is in the process of being considered for the Partnership Program. As part of this review, your work is temporarily suspended from sale.
Depending on the rights holder, reviews of this nature may take several weeks to over a month. Check out our Fan Art Submission Process article to learn more.
In an effort to keep Redbubble safe for all users, an automated system looks for specific works that may violate our Community and Content Guidelines. In some cases, your work may be hidden from public view while we assess whether it’s suitable for the marketplace.
INTELLECTUAL PROPERTY RIGHTS
We do our best to strike a balance between rights holders protecting their intellectual property and artists’ rights to sell products printed with their original art. For this reason, some works are hidden from public view and cannot be purchased to ensure that they adhere to Redbubble's IP/Publicity Rights Policy. This is usually temporary and you’ll receive a notice with the outcome.
Obligatory Yet Very Important Legal Disclaimer:
Don’t be fooled by any complicated jargon (and how snazzy we look in pinstripe). We are not your lawyer and this is not legal advice. We recommend contacting an attorney if you need an actual legal consultation.
Rather, this is general information aimed at giving you the legal lay of the land. While we can’t defend you in court, we know that art and IP ownership can be murky territory; the least we can do is arm you with the right kind of knowledge to get you started.