Why can't I check out?

Having trouble checking out? Here are some things to keep in mind as you place an order:

  • If you have entered invalid or incomplete information when placing an order, the areas needing confirmation will be highlighted in red.
  • The billing address must be the address registered with your bank, even if you choose to ship your order elsewhere.
  • Credit card information needs to be entered correctly without spaces. We accept VISA, MasterCard, and AMEX.


If you're experiencing difficulties checking out with PayPal, please contact the PayPal support team directly.

If you have further trouble with a particular form of payment, you can read about our other accepted payment options here.